Self Help Resources
Linked in Learning:
How to Get Started with Linkedin Learning
- Conflict Resolution Foundations-Linkedin Learning (Lisa Gates)
- Conflict Management for Beginners-Linkedin Learning (Lynne Hurdle and Madecraft)
- Develop Conflict Management and Resolution Skills-Linkedin Learning (Learning Path)
- Managing Conflict- Linkedin Learning (Fred Kofman)
- Building Accountability into Your Culture - Linkedin Learning (Mike Figliuolo)
- Accountability-Linkedin Learning (Fred Kofman)
- Making Commitments-Linkedin Learning (Fred Kofman)
- Improving Your Listening Skills (Dorie Clark)
- Managing Team Conflict (Henna Inam)
Conflict Management:
- Informal Tips and Strategies
- - First Round Review
Videos:
- - A TEDx by Celeste Headlee
- - TEDxHouston by Dr. Brene Brown
- - Bystander Revolution
- - A TEDx Talks by Christine Porath, University of Nevada, February 2018
- , A TED Series The Way We Work, February 2019
- - by Bill Eddy
- - A TEDxTalks by Shawn Achor, Bloomington, May 2011
- - A TEDx Talks by Clair Canfield, Utah State University, October 2016
- -A TEDx Talks by Frederik Imbo, March 2020
- - A TEDTalks by Frances Frei, 2018
- - Dr. Brene Brown
- - Dr. Brene Brown
- - Fred Kofman
- - A TEDx Talks by William Ury, January 2015
- - A TEDx Talk by Celeste Headlee
Books:
- Kofman, F. (2018).
- Mitchell, B & Gamlem C. (2015).
- Scott, K. (2017,2019).
- Gallo, A. (2022).
- Kuhn, T. (2019).
- Castallo, R. T. (2017).
- Runde, C. E & Flanagan T. A. (2013).
- Falcone, P. (2009).
- Eddy, B. (2014).
- Eddy, B. (2021).
- Grenny, J. & Patterson, et al. (2021). (3rd Edition).
- Brown, B (2021).
- Stone, D & Patton, B et al. (2010).
- Fisher, R & Ury, W. et al. (2011).
- Schein & E. & Schein, P (2021). (2nd Edition).
- Porath, C. (2016).
- Various books from the University Ombuds Office (May be checked-out)
Articles:
Communication
- Crisis Prevention Institute (CPI).
- Ma, L. (2017).
- Prossack, A. (2018).
- Kislik, L. (2018).
- Scott, V. (2022).
- Wagner, M. (2002). The Power of Apologies
- Wagner, M. (1999). Elements of an Effective Apology
- Wilcox, L. (2002). Guidelines for Interpersonal Communication
Mutual Respect, Caring, Well-Being
- Clayborn, W. (2019). (adapted from Be Nice (Or Else): And What's In It For You)
- Porath, C. (2016).
- Wilson, S. & Ferch, S. (2005).
- Cross, R. (2019).
Workplace Environment
- Rudy, LJ (2020).
- Anderson, LM (1999).
- Ciby, M. & Raya, R.P. (2015). Workplace Bullying
- Cherry, K. (2022).
- Wagner, M. (2022). Dealing with Really Stressful or Unstable Workplace Situations
- Geelhoed, R, Phillips, J, Fischer, A, Shpungin E, & Gong, Y (2007).
- Pepperdine (2022).
- First Round Review.
- Ury, William (2024).
Conflict
- Davey, L. (2019).
Interactive Resource:
- - A simulated scenario with feedback tailored to the choices you select as a response.